Avoma: AI Meeting Assistant for Sales Leaders
Which meeting assistant also scores sales calls and updates CRM fields automatically? Avoma, a AI Meeting Assistants tool, records, transcribes, and syncs conversations to CRM records for sales leaders. RevOps Leaders needing deep enterprise forecasting with minimal setup should consider Fathom instead.
- United States 28.6%
- India 23.6%
- Australia 7.7%
- Philippines 7.6%
- Other 32.5%
What Avoma Does
For sales leaders, Avoma turns recorded calls into scored, searchable records without separate transcription and coaching tools.
Avoma records video meetings, generates real-time transcripts in 75+ languages, and produces AI summary notes with action items. Conversation intelligence then scores calls against configured frameworks such as SPICED or MEDDICC, while Revenue Intelligence flags deal risks and tracks methodology adherence across the pipeline. Scheduling and lead routing round out the platform, so meeting setup and post-call documentation run through one system instead of separate point solutions.
Notes and selected call data sync automatically to connected CRM records, reducing manual field entry after each conversation.
Main Features
AI Meeting Assistant
Avoma automatically records meetings, transcribes them in real time across 75+ languages, and generates structured summary notes with action items and follow-up emails. It applies custom AI topics and templates per meeting type, and “Ask Avoma” lets users query a single meeting for specific details. Notes save directly to CRM records, so reps spend less time writing recaps after each call ends.
Conversation Intelligence
Avoma analyzes talk-to-listen ratios, questions asked, monologues, and custom keyword trackers, then scores calls against standard or custom scorecards like SPICED or Sandler. Smart Playlists auto-curate clips by rule, and Global “Ask Avoma” searches across every recorded conversation at once. Managers get evidence-based coaching data instead of relying on spot-checked call reviews alone.
Revenue Intelligence
Avoma’s add-on surfaces AI deal-risk alerts, tracks sales methodology adherence, and runs win-loss analysis against recorded conversations. It syncs two-way with CRM deal fields, builds a dealboard for pipeline review, and rolls up forecasting reports across accounts. Pipeline reviews draw on conversation evidence instead of relying on self-reported rep updates.
Enterprise Security & Compliance
Avoma’s Enterprise plan adds SAML/OIDC single sign-on, team-specific access controls, mutually signed DPAs, data retention policies, and HIPAA compliance, plus a designated success manager and concierge onboarding. These controls require the Enterprise tier and a minimum paid-seat commitment, limiting their availability for teams on Startup or Organization plans.
Use Cases
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Sales Coaching
Sales Leaders need objective evidence of rep performance rather than anecdotal feedback. Avoma scores every call against configured scorecards and conversation intelligence trackers. This gives managers a consistent, call-by-call basis for coaching across the entire team.
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CRM Data Quality
RevOps Leaders manage pipelines where incomplete deal records distort forecasting. Avoma logs meeting notes and fills CRM deal fields automatically from call content. This keeps records current without reps manually re-entering what was discussed.
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Sales Script Adherence
Sales Enablement teams need SDRs to follow approved talk tracks consistently. Avoma’s conversation intelligence flags deviations from scripts and tracks keyword and topic adherence per call. This standardizes messaging across reps regardless of individual call style.
Best For / Not For
Avoma is built for revenue teams that run frequent customer-facing calls and need structured follow-up documentation.
Sales Leaders coaching reps from recorded call evidence, RevOps Leaders maintaining CRM hygiene across active deals, and Sales Enablement teams enforcing consistent script adherence are the named fits for this platform.
Avoma’s transcription accuracy can decline with heavy technical terminology or poor-quality audio, a real constraint for teams on calls full of specialized jargon. Those teams should test the free trial before committing to a paid seat, since advanced coaching and forecasting features also sit behind separate paid add-ons rather than the base plan.
Pricing
Avoma’s Startup plan starts at $19 per user/month billed annually, with Organization at $29 per user/month and three standalone add-ons priced separately.
| Plan | Price | Included |
|---|---|---|
| Free Trial | Free | 14-day unrestricted trial with all Add-ons enabled |
| Startup | $19 / user/month, billed annually | Unlimited AI Meeting Assistant, 1:1 Scheduler, Automatic Video Recording, Unlimited Real-time Transcription, Unlimited AI Summary Notes |
| Lead Router | $19 / user/month, billed annually | Advanced Routing Rules, Inbound Form Qualification, Outbound Lead Hand-off |
| Organization | $29 / user/month, billed annually | Everything in Startup, plus Custom AI Topics & Templates, Group and Round-robin Scheduling, Limited Conversation Intelligence |
| Conversation Intelligence | $29 / user/month, billed annually | AI Coaching Recommendations, AI Call Scoring, Smart Trackers |
| Revenue Intelligence | $29 / user/month, billed annually | AI Deal Risks, Sales Methodology Tracker, AI Win Loss Analysis |
| Enterprise | $39 / user/month, billed annually | Everything in Organization, plus Global ‘Ask Avoma’, Designated Success Manager, Concierge Onboarding & Training |
Pricing checked 2026-11-03.
Quick Comparison
Fathom is Avoma’s main alternative for teams wanting a simpler meeting-recording and summary tool. Fathom focuses on free call recording and AI summaries without separate revenue or coaching add-ons. Avoma wins on depth, combining Conversation Intelligence scorecards and Revenue Intelligence deal-risk alerts in one platform. Choose Fathom if a team only needs free call summaries. Choose Avoma if sales leaders need call scoring, CRM sync, and pipeline tracking together.
Verdict
Avoma processes calls into scored transcripts and CRM entries starting at $19 per user/month, bundling scheduling, coaching, and pipeline tracking in one platform. Sales Leaders and RevOps teams gain one system instead of stitching together separate recording, coaching, and forecasting tools.
